Vibe Listings & Vibe App
Last Updated: 16 February 2026

This Privacy Policy explains how Demon Cat Media Limited, trading as Vibe Listings ("Vibe", "we", "us", "our"), collects, uses, stores, and protects your personal data when you:

• Visit www.vibelistings.co.uk
   
• Use the Vibe mobile application on iOS or Android
   
• Create an account
   
• List or browse properties or services
   
• Contact us
   
• Use any related features or services
   

We are committed to protecting your privacy and complying with:

• UK General Data Protection Regulation (UK GDPR)
   
• EU General Data Protection Regulation (EU GDPR)
   
• Data Protection Act 2018
   
• Google Play Developer Policies
   
• Apple App Store Privacy Requirements
   

The data controller responsible for your personal data is:

Demon Cat Media Limited
Registered in England & Wales
Email: demoncatmedia@hotmail.com

For all privacy-related matters, contact:
📧 demoncatmedia@hotmail.com

When using the Website or App, we may collect:

• Full name
   
• Email address
   
• Phone number
   
• Profile image (optional)
   
• Username
   
• Password (securely encrypted)
   
• Listing information (property details, descriptions, images, pricing)
   
• Business information (if registering as a business)
   
• Messages sent through the platform
   
• Customer support enquiries
   

If payments are processed via third-party providers (such as Stripe, Apple In-App Purchases, or Google Play Billing), we may receive:

• Billing name
   
• Billing address
   
• Transaction status
   
• Payment confirmation details
   

⚠️ We do not store full debit or credit card details. Payments are securely processed by certified third-party payment processors.

When you access or use the Website or App, we may collect:

• IP address
   
• Device type and model
   
• Operating system
   
• App version
   
• Browser type
   
• Usage data (pages viewed, features used, session duration)
   
• Crash logs and diagnostics
   
• Approximate location (via IP)
   

With your permission, the Vibe App may collect:

• Precise GPS location data
   

This is used to:

• Display nearby listings
   
• Improve search relevance
   

You can disable location permissions at any time within your device settings.

We use:

• Essential cookies
   
• Functional cookies
   
• Analytics tools (e.g., Google Analytics or Firebase)
   
• In-app SDKs for analytics and performance monitoring
   

Users may manage cookie preferences via the cookie banner on our website.

We use personal data to:

• Create and manage user accounts
   
• Provide platform functionality
   
• Publish and manage listings
   
• Process payments
   
• Provide customer support
   
• Improve app and website performance
   
• Prevent fraud and misuse
   
• Send service-related communications
   
• Send marketing communications (where consent has been given)
   
• Comply with legal obligations
   

Under UK & EU GDPR, we process data based on:

Account creation & service provision - Contract

Customer support - Legitimate interest 

Fraud prevention - Legitimate interest

Marketing communications - Consent

Legal compliance -Legal obligation

Analytics - Legitimate interest / Consent where required.

We may share data with:

• Cloud hosting providers
   
• Payment processors
   
• Analytics providers
   
• Email delivery services
   
• Customer support software providers
   

All third parties are required to safeguard personal data.

We may disclose personal data if required by law or to protect our legal rights.

If Demon Cat Media Limited undergoes a merger, acquisition, or asset sale, user data may transfer to the new entity.

Where data is transferred outside the UK or EEA, we implement appropriate safeguards, including:

• UK International Data Transfer Agreements (IDTA)
   
• EU Standard Contractual Clauses (SCCs)
   
• 
  

We retain data only as long as necessary:

• Active accounts: retained while account remains active
   
• Deleted accounts: retained up to 6 years for legal/accounting purposes
   
• Marketing data: until consent is withdrawn
   
• Analytics data: typically retained for 14–26 months
   

We use appropriate technical and organisational measures, including:

• SSL encryption
   
• Secure hosting infrastructure
   
• Access restrictions
   
• Encrypted password storage
   
• Regular security monitoring
   

However, no system can be guaranteed completely secure.

Under UK and EU data protection law, you have the right to:

• Access your personal data
   
• Correct inaccurate data
   
• Request deletion
   
• Restrict processing
   
• Object to processing
   
• Request data portability
   
• Withdraw consent at any time
   
• Lodge a complaint with the Information Commissioner's Office (ICO)
   

ICO Website: https://www.ico.org.uk

To exercise your rights, email:
📧 demoncatmedia@hotmail.com

You may delete your account:

• Within the App (Settings → Delete Account), or
   
• By emailing demoncatmedia@hotmail.com
   

Upon receiving a deletion request:

• Personal data will be removed unless retention is legally required
   
• Listings will be removed
   
• Deletion will be completed within 30 days
   

Vibe Listings and the Vibe App are not intended for individuals under the age of 18.

We do not knowingly collect data from children. If such data is identified, it will be deleted promptly.

We will only send marketing communications where:

• You have opted in, or
   
• We are legally permitted to do so
   

You can unsubscribe at any time via email links or by contacting us.

We do not sell personal data.

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

In compliance with Apple and Google policies:

• We disclose all categories of collected data
   
• We disclose data sharing practices
   
• We provide account deletion mechanisms
   
• We explain location data usage
   
• We confirm we do not sell user data
   

We may update this Privacy Policy periodically.

Significant changes will be communicated via:

• Website notice
   
• App notification
   
• Email (where appropriate)
   

Demon Cat Media Limited
Email: demoncatmedia@hotmail.com